Facebook Killed FriendFeed, Google Buzzed it Back From The Grave

The “Buzz” about Google Buzz is in full swing. Google Buzz is Google’s attempt at social networking and they are definitely making a statement, who it’s directed at is anyone’s guess, Facebook, Twitter, Microsoft? Google is no stranger at trying to gain social networking market share, the past tells the story, Dodgeball, Jaiku, Orkut all failed horribly. [...]

Interview With Jamie Guse of American Dairy Queen Corporation

Dairy Queen, an iconic American brand that will be celebrating its 70th birthday this year, is no stranger to social media. Dairy Queen like most major corporations utilizes social media to connect with its global customer base. The man responsible for maintaining all of Dairy Queens digital assets, including social media, is Jamie Guse. Jamie [...]

Social Media Toolkit

The barrier for getting started with social media is low, it’s dependent on your involvement level, objectives and goals. The facilitators of the message, our tools, are the key components that make it all work. They are the tools in our digital toolkit that every strategist, marketer and PR professional should already be learning and [...]

Google Wave Is The Future of Real Time Collaboration

It’s been a very exciting week for me, as it has been with the select few of you who were lucky enough to snag one of  the 100,000 invites for Google Wave.  Being an early adopter, I have been ecstatic trying to get my hands on the next new shiny object. The hype that has [...]

Social Media Marketing: Empower the Crowd!

Internet marketing primarily consists of a few categories in various stages of consumer engagement. Search engine marketing, search engine optimization, affiliate marketing, banner/text ad marketing, email marketing and please use whatever buzz word you want for the sixth category, new media marketing/Web 2.0 marketing/, okay I’ll say it, social media marketing, and there’s probably another stage or two [...]

Spotify: A Game Changer For On Demand Music

If you live in Europe, you have surely heard of or already use Spotify, the on demand streaming music service. Spotify, a company formed and based in Sweden has taken Europe by storm, and will definitely do the same thing once it comes to the United States. With $250 million to date in venture capital funding, this company [...]

How Restaurants Can Use Social Media

Various trades and industries are using social media for marketing, creating brand awareness, reputation monitoring  and consumer engagement. The restaurant industry is no different. By definition restaurants are very social offline, but what about online?  This got me thinking about how restaurants can utilize social media platforms for marketing, brand monitoring and beyond. In talking with a [...]

Dairy Queen is Now Officially on FriendFeed. Ice Cream Time!

In my last post,  I hinted that Dairy Queen would be joining FriendFeed. Dairy Queen recognizes how to leverage social media, they also realize that it’s about going where your customers are and establishing a presence. Dairy Queen engages their customers and fans through their blog, their Facebook page, Twitter account and now finally on FriendFeed.
How [...]

Social Media Case Study: Dairy Queen

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It’s no surprise that in this digital age corporations are actively engaging their customer base through social media. I can list hundreds of companies who successfully quote on quote “get it“. I thought I would focus on one, Dairy Queen.

Dairy Queen, for those of you who are not familiar with the brand, is an ice cream [...]

Free at Last… Thank You iPhone!

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My mobile device for the past two years was an HTC Kaiser running on Windows Mobile. When I purchased that smartphone back in late 2007, the first generation iPhone had been on the market for just a few months. Having heard the horror stories about the first generation iPhones running on the edge network, coupled [...]

Catalogs.com Shares Their Insight On Search Engine Optimization

Catalogs.com, the premium domain, and leading Internet source for mail-order and online catalogs has been successfully operating for more than a decade. Having learned quite a few things along the way, they realized early on through trial and error that optimizing for search is a crucial and key element for organic traffic generation.

I sat down for [...]

Social Media Outposts – Guest Post on Louisgray.com

Think of outposts as a sort of toll booth. This is the analogy I’m making here. It’s pretty much the same in real life. On the Internet there are many toll booths for many destinations. You need to own and operate that toll booth, instead of your competitors.
Head over to Louisgray.com to read part one [...]

My State of Social Media

It seems that for many, this thing or shall I say buzzword we call social media has become strictly a numbers game. He who has the most followers wins. We are seeing this time and time again,  on Twitter, Facebook and so forth. It’s at a point where it’s out of control, I feel. The [...]

Getting Started In Social Media

This is a quick slideshow with some pointers and guidelines for getting started in social media. It’s a trimmed down Google presentation of a post I wrote last month titled, 40 key elements to getting started in social media. I will be focusing a lot more on slideshow presentations, this is my first one, so [...]

Marketing On The Social Web: A Few Key Ingredients

Marketing successfully on the social web, can be compared to cooking your favorite dish. If the ingredients are just not right, or are missing, you are left with a sub-par product. It’s imperative that you get the dish correct. Lack of a little salt and pepper can make or break a dish. The same can [...]

Netvibes: The New Social Media Dashboard

If you’re a corporation or marketer who uses social media for marketing purposes, you need to be able to listen and monitor your surroundings for conversation about your brand.  A lot of companies are using dashboards just for this reason.  A dashboard is basically your central hub for conversation discovery, aggregation, tracking and archiving. It’s  [...]

Download The Free eBook: Marketing In 2009

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Valeria Maltoni, from the conversationagent.com, recently asked me to participate in adding some thoughts for marketing in the social web for 2009. Along with me, there are 11 other brilliant thinkers who contributed to the project. It’s truly a great collaboration of some of the sharpest marketing professionals, who are involved with social media.  Everyone [...]

40 Key Elements to Getting Started In Social Media

Well folks it’s a new year and I wanted to kick it off properly. I put my heart and soul into this post, and I hope you get some value out of it. Below is an excerpt, please head over to louisgray.com to view the post in its full entirety.

Getting started with social media, whether [...]

Social Media, Learn to Crawl Before you Walk

Social Media like anything else requires commitment, time and patience. You must first pay your dues, learn and contribute, in order to get achievable results from it, of course all this depends on your objectives for using social media. If you’re new to this and going to be using it for any financial gain, either [...]

(Weekly Recap) – Social Media, FriendFeed & Twitter

Another week has ended, and it’s a new month. So it’s time to get caught up if you haven’t been here in a while.
This is the weekly recap of posts I have written. Please visit the hyperlinks to read the posts in their full entirety.
1) I shine the spotlight on 10 FriendFeed members to follow [...]